
Your brand is a story unfolding across all of your customer touchpoints. When scaling your brand, you should control the narrative.
My General Guidelines
Don’t sell like the other person has your income. Say big numbers and discuss long timelines with confidence. Don’t sell out of your pocket or background.
There’s a huge difference between business expenses and personal expenses.
Your brand needs to feel like a TRUSTED-EXPERT-FRIEND to your audience.
Don’t oversell. Once they’re on board, don’t bore them. Serve them.
Find ways to educate with humor and ease. If you can’t teach it to a 6-year-old, then you don’t know it well enough.
You should be building your personal brand and professional brand simultaneously.
Content Strategy
Long-term Relationship Building:
Youtube
Facebook
Instagram
TikTok
Website
Main-stay platform: where your brand lives
Instagram (7/10 people consume media on this platform)
Facebook
X (Twitter)
TikTok
Feed
Viewed because it’s in the feed
Quantity > Quality
The goal is not to teach people here
It’s better to help people get to know you better
Rapidly indoctrinate: who am I, why do they care?
Story
Update highlights
Watched voluntarily
Don’t post here what you wouldn’t post on feed
Quality > Quantity
1. Asset list
Anything you have that your audience struggles to create
e.g. healthy lifestyle, happy marriage, travel, friends, not always monetarily based
2. Advantages list
What sets you apart from the rest
Awards, accomplishments
Competitive Performance Data
What you overcame, story of homelessness, illness, etc.
3. Associations
Top 20 influences
Mentors
Books
Peers
Client Success Stories
Testimonials
Long Term followup
Before and After
Connections
Relate to all small parts of your audience one at a time
e.g. those who love pets, love, snowboarding, gardening, etc.Hobbies, interests, origin story, hard to share
Response to comments (as a post)
*We usually think of posting for existing followers.
You must post for new followers to grow. Duh.
Investing in growth for your grid strategy:
Post for people who followed your profiles today (not for existing followers) - this feeds the algorithm
Existing followers watch stories
What you want people to know about you
Put yourself in a crafted frame so people don’t put you in a box
Determine what people will say about you!
Regularly repeat the same information so people get the branded message
If we don’t know where someone came from but we know what they do, we are uncomfortable. Social media is about relating.
Define Your Image
You are in the spotlight whether you like it or not. Your image is how people view you. You can’t control their idea of you but you can definitely influence the ways that they see you. In their brain, you are another computer file. What should they know?
STAY IN YOUR LANE AND OWN IT
What’s your name
What do you do now
Where do you come from
#1 Hobby or interests that come up if you spend time with me
*REPEAT THIS IN YOUR CONTENT AND CAPTIONS
Format:
Play on the side of the platform (e.g. Instagram doesn’t want people to leave the platform [so don’t use swipe up unless necessary], post more videos)
Post lots of reels
Always be aware of how you’re posting and how to please the platform
Avoid posting black and white old school Instagram
Unless it’s a major life moment photo, try to post a video
Deliver education from your box (candid)
I remember when I…. [story], then I learned this.
YouTube viral math: click-through rate (thumbnail and title) x watch time (how long is it interesting)
Grid Post Ideas:
Lists (top 3 ways to)
Bust myth (you’ll never believe which)
Rant (emotionally charged content)
Tool (this app helped me, this software, this business, product, etc.)
Incorporate celebrities (How Warren buffet does XYZ, how Leonardo makes friends, basically someone successful accomplished success how that makes sense for your followers)
People who don’t want to be in a box (e.g. lifestyle influencers)
Doesn’t really work
People can’t trust you if they don’t know what you do
When to hire a photographer/ videographer, DO NOT. Hire a video editor. We aren’t filming Lord of the Rings. Editing is easy, so you can hire someone very eager. If you’re spending a lot of money on social, then hire someone great to do graphics, etc.
POST ABOUT SUCCESS → TEACH HOW YOU GAINED SUCCESS
If you can’t convert 10,000 people to buy from you, then you need to figure out your strategy better.
>> BASELINE LEVEL SOCIAL CREDIBILITY <<
THAT’S WHAT YOUR brand needs
You don’t even have access to all of Instagram’s business features until you hit 10k
Instagram doesn’t take you seriously or promote your posts until this happens
No one wants to follow someone with less than 1k or 10k because it feels like you’re a stranger
It will pay for itself
Engagement boosting is a tool. Incentivized growth is the only way to hit big growth 10k
The algorithm has changed for the worst for organic growth because it’s the game. (e.g. Facebook reducing fan page attention.)
An effective salesman is a trusted expert friend. If your client really needs something, do it for them.
ALWAYS work to build a personal brand as your core brand so that when you start a new business, it’s not weird to mention those…
Shay Jackson
Blending a rich background in healthcare administration with a passion for marketing and design, I bring a unique perspective to every project. My academic journey was marked by five years of Latin studies, winning multiple art awards, and securing numerous scholarships in preparation to complete a successful academic career at Concordia College.